A GENTLE TOUCH

Following on from a workshop with senior dental staff at Edinburgh College Amber Aplin, owner of The Gentle Touch 

https://www.facebook.com/thegentletouchkelso/ 

invited me to her vibrant dental practice in Kelso to offer her team some additional communication skills that they could consider on a daily basis. From providing a caring and genuine service to their patients through to working well as a team, communication sits high on this teams priorities so it was pleasure to add a few extra 'communication ingredients' to the mix of skills they already have.

I wouldn't be surprised to learn that patients feel like VIPs at The Gentle Touch - this team works hard at getting it just right.  Thank you Amber, Pauline and the team for a great morning.

I listen exceptionally well when a tea room is recommended at today Hoot N Cat just had to have a visit before travelling back home. 

https://www.facebook.com/Hoot-n-Cat-564891110204312/