27 & 28 November NHS Healthcare Improvement Scotland PASC Team


NHS Teams are amongst the most self reflecting and passionate people I work with and their drive for improvement is super strong. There were 270 attendees at the PASC Conference sharing good practice, considering new approaches that could make a positive difference, and establishing how to change the elements that need changed.

I was proud to contribute over the 2 days offering helpful and immediately useable communication techniques and tactics.